Terms and Conditions


Cancellation Policy

No refund will be provided in case of booking cancellation or no-show. However in extenuating circumstances, these will be considered by the course leader – please do get in touch.

Health & Safety Notice

Risk assessments are undertaken by your session leader. As parents and carers we are sure you are aware that although every effort is taken to ensure that our environment is safe and the props used are in good condition and age appropriate, accidents can occur to children in the safest of environments. Please ensure that you supervise your child at all times during the session as Water Filled Wellies cannot be held responsible for accident or injury incurred during our classes or at any other time in our venues. Many thanks for your cooperation in this matter.

Hygiene in our Sessions

All our session leaders are equipped to wipe down, clean, wash and sanitise relevant equipment between sessions.

We wash blankets and replace/check quality and cleanliness of all our props regularly.


We will begin the series of classes on the date set out in the booking. The estimated end date for the half-term is as notified to you during the booking process. 

Places are limited and so we always recommend that you prepay for each half term to secure your spot. 

If you miss a class due to sickness or holidays it cannot be refunded, transferred or carried over to the next course. If we have to cancel or make a change to the time of a class, and you are unable to attend the rearranged session(s), then we will refund you a pro-rata share of your payment which relates to those session(s).


If your baby/child is sick please feel free to call and let us know. If it is likely to be a long term illness then please call and discuss with your session leader as refunds and credits for long term illnesses are discretionary.

A NOTE about adverse weather: refunds will not be given in the event of adverse weather conditions.

Always liaise with your session leader or check your local Facebook page for updates regarding the safe access to venues and subsequent class cancellations.


Please do not attend sessions in the event of your child being unwell. We wish them better of course, but must ensure the risk of infections or communicable diseases spreading is isolated. In the event that your child contracts an infection please inform your session leader regarding the nature of the infection so that they can inform other parents.

Please refrain from attending sessions if:
• Your child has a fever or has had a fever within 24 hours of the session
• Within 48 hours of the session, your child has had an upset tummy and/or diarrhea
• Your child has a discharge from their eyes or heavy discharge from their nose
• Your child is showing symptoms of the following: (taken from the NHS Website – please see further

Symptoms appear 1 to 3 weeks after being infected.
Infectious period: The most infectious time is 1 to 2 days before the rash appears, but it continues to be infectious until all the blisters have crusted over.

1. Chickenpox is a mild infectious disease that most children catch at some time. It starts with feeling
unwell, a rash and, usually, a fever.
2. Spots develop, which are red and become fluid-filled blisters within a day or two. They eventually dry
into scabs, which drop off.
3. The spots first appear on the chest, back, head or neck, then spread. They don’t leave scars unless
they’re badly infected or picked.

Symptoms appear 7 to 12 days after being infected. Infectious period: From around 4 days before the rash appears until 4 days after it’s gone.

1. Measles begins like a bad cold and cough with sore, watery eyes.
2. Your child will become gradually more unwell, with a fever.
3. A rash appears after the third or fourth day. The spots are red and slightly raised. They may be
blotchy, but not itchy. The rash begins behind the ears and spreads to the face and neck, then the
rest of the body.
4. The illness usually lasts about a week.
5. Measles is much more serious than chickenpox, German measles, or mumps. It’s best prevented by the MMR vaccination. Serious complications include pneumonia and death.

Symptoms appear 14 to 25 days after being infected.
Infectious period: From about 6 days before swelling in the face until about 5 days after.

• A general feeling of being unwell.
• A high temperature.
• Pain and swelling on the side of the face (in front of the ear) and under the chin. Swelling usually
begins on 1 side followed by the other side, though not always.
• Discomfort when chewing.
• Your child’s face will be back to normal size in about a week.
• It’s rare for mumps to affect boys’ balls (testes). This happens more often in adult men with mumps.
• If you think your child’s testes are swollen or painful, see your GP.

Slapped cheek disease (also known as fifth disease or parvovirus B19)
Symptoms appear 1 to 20 days after being infected.
Infectious period: A few days before the rash appears. Children are no longer contagious when the rash appears.

• It begins with a fever and nasal discharge.
• A bright red rash, like the mark left by a slap, appears on the cheeks.
• Over the next 2 to 4 days, a lacy rash spreads to the trunk and limbs.
• Children with blood disorders such as spherocytosis or sickle cell disease may become more
anaemic. They should seek medical care.

German measles (rubella)
Symptoms appear 15 to 20 days after being infected.
Infectious period: From 1 week before symptoms develop until up to 4 days after the rash appeared.
• It starts like a mild cold.
• A rash appears in a day or 2, first on the face, then on the body. The spots are flat and are pale pink
on light skin.
• Glands in the back of the neck may be swollen.
• Your child won’t usually feel unwell.
• It can be difficult to diagnose rubella with certainty.
Rubella can be prevented by the MMR vaccine.
Keep them away from anybody who’s in the early stages of pregnancy (up to 4 months) or trying to get pregnant. If your child has had contact with any pregnant women before you knew about the illness, you must let the women know, as they’ll need to see their GP.

Whooping cough
Symptoms appear 6 to 21 days after being infected.
Infectious period: From the first signs of the illness until about 3 weeks after coughing starts. If an antibiotic is given, the infectious period will continue for up to 5 days after starting treatment.
Antibiotics need to be given early in the course of the illness to improve symptoms.

• The symptoms are similar to a cold and cough, with the cough gradually getting worse.
• After about 2 weeks, coughing fits start. These are exhausting and make it difficult to breathe.
• Younger children (babies under 6 months) are much more seriously affected and can have breathholding or blue attacks, even before they develop a cough.
• Your child may choke and vomit.
• Sometimes, but not always, there will be a whooping noise as the child draws in breath after
• The coughing fits may continue for several weeks and can go on for up to 3 months.

Hand, foot and mouth disease
Hand, foot and mouth disease is a common childhood illness that can affect adults. It usually clears up by itself in 7 to 10 days.

Check if it’s hand, foot and mouth disease:
The first signs of hand, foot and mouth disease can be:
• a sore throat
• a high temperature, above 38C
• not wanting to eat
After a few days mouth ulcers and a rash will appear.
Ulcers appear in the mouth and on the tongue. These can be painful and make it difficult to eat or drink Red spots, which develop into blisters, usually appear on the hands and feet.
The blisters are grey in the centre and can be painful The symptoms are usually the same in adults and children, but they can be much worse in adults.

It’s possible to get hand, foot and mouth disease more than once.
If you’re not sure it’s hand, foot and mouth disease
Look at other childhood rashes.

Impetigo is a skin infection that’s very contagious but not usually serious. It often gets better in 7 to 10 days if you get treatment. Anyone can get it, but it’s very common in young children.
Check if you have impetigo Impetigo starts with red sores or blisters. They quickly burst and leave crusty, golden-brown patches. These can:

• look a bit like cornflakes stuck to your skin
• get bigger
• spread to other parts of your body
• be itchy
• sometimes be painful
Sores (non-bullous impetigo) or blisters (bullous impetigo) can start anywhere – but usually on exposed areas like your face and hands
It’s also common for blisters to start around your middle
The sores of blisters burst and form crusty patches

Scarlet fever
Scarlet fever is a contagious infection that mostly affects young children. It’s easily treated with antibiotics.

Check if you have scarlet fever. The first signs of scarlet fever can be flu-like symptoms, including a high temperature of 38C or above and swollen neck glands (large lump on the side of your neck).
A rash appears a few days later.

A pink-red rash comes out, which feels like sandpaper and looks like sunburn. It starts on the chest and tummy.

A white coating also appears on the tongue. This peels, leaving it red and swollen (“strawberry tongue”)

The rash doesn’t appear on the face, but the cheeks can be flushed.

The symptoms are the same for children and adults, although scarlet fever is much rarer in adults.

Norovirus (vomiting bug)

Norovirus, also called the “winter vomiting bug”, is a stomach bug that causes vomiting and diarrhoea. It can be very unpleasant, but usually goes away in about 2 days.

Check if you have norovirus:

• feeling sick (nausea)
• diarrhea
• being sick (vomiting)
You may also have:
• a high temperature of 38C or above
• a headache
• aching arms and legs
The symptoms start suddenly within 1 to 2 days of being infected.
How to treat norovirus yourself
You can usually treat yourself or your child at home.
You should start to feel better in a day or two.

Discrimination and Behaviour

We don’t tolerate any discrimination whatsoever in our sessions. Parents and caregivers should ensure that their behaviour is entirely appropriate at all times, and refrain from behaving in a discriminatory or disruptive manner or a way which is likely to cause offence to anyone else. This includes refraining from using bad language. All parents and caregivers are required to show respect to all session leaders and attendees of our sessions.


Filming and photos of your child/children during class is permitted, however please be sensitive to other families who may not wish their child to be filmed or photographed. The session leader may request that photography or filming is stopped. Their decision is final, and continued participation in the class is contingent upon complying with the session leader’s instructions.

We will sometimes request that promotional film and photography is taken during classes, but we’ll seek permission from families. By booking with us you agree to the terms and conditions and take full responsibility for the wellbeing of your
child/children during classes.

We endeavour to provide the same session leaders throughout each half term, but we cannot guarantee that the session leaders will remain the same, and we reserve the right to change the session leaders from time to time.

Digital products

1. Terms

Using this Site and Store you are bound by these Terms of Use. You agree that you are responsible for following  these and if for any reason you do not agree with any of the terms, you are prohibited from using the site or store.

The resources contained within the Site and Store are protected by applicable copyright and trademark law.

2. Use License

  1. Permission is granted to download one copy of any downloadable resource from our Site / Store for personal, non-commercial transitory use only. This is the grant of a license, not a transfer of title, and under this license you may not:
    1. modify or copy the materials;
    2. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
    3. remove any copyright or other proprietary notations from the materials; or
    4. transfer the materials to another person or ‘mirror’ the materials on any other server.

3. Disclaimer

The resources on the Site and Shop are provided ‘as is’. Water Filled Wellies makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, we do not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

4. Revisions and Errata

The materials appearing on the Site and Shop may include errors. We do not warrant that any of the materials are accurate, complete, or current. We may make changes to the materials contained at any time without notice. We make no commitment to update the materials.

5. Links

Water Filled Wellies have not reviewed all of the sites linked to the Site and Store and are not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by us. Use of any such linked website is at the user’s own risk.

6. Site Terms of Use Modifications

We may revise these Terms of Use at any time without notice. By using this website you are agreeing to be bound by the then current version of these Terms of Use.

7. Refund Policy

Due to the nature of digital products and the fact that they cannot be “returned,” we do have a few requirements that must be met in order to qualify for a refund.  This is to protect ourselves because of those that abuse refund policies and product creators.  It is also to encourage those that buy the products to give their best effort before making a decision.

Note that we specifically do NOT offer refunds in the following cases:

  1. You changed your mind after purchasing or because you read through the materials and decided that you didn’t want to do it.
  2. There will be no refunds given for mistaking these products as hardcover or softcover books.  It is clearly stated and demonstrated on both sales pages that they are not, so we cannot offer refunds under these circumstances.

If within 14 days of purchasing the resource, you are unsatisfied, you may qualify for a refund.

In order to qualify for a full refund you must:

(a) explain to us in writing why the resource is not suitable for you and your situation 

(b) seek advice from us on how to better use the resources before requesting a refund

We reserve the right to evaluate your request and to make a decision accordingly.

No refunds will be issued after 14 days of the purchase.

Please send all requests to admin@waterfilledwellies.com

We appreciate your understanding of the nature of online transactions and our need to protect ourselves against the unlawful use and distribution of our materials.

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